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1. Protection: The average car costs more than $27000, so our customers can’t relay on anyone other than a top professional to maintain their car. Our service department offers the highest level of technical training, state of the art equipment and always offers original equipment GM parts.
2. Training: We invest every year thousands of dollars and many hours on our continuous training of our technicians. The technician today must successfully complete hours of GM training before ever working on your car.
3. Technicians: Today’s technician must be an electronics expert as well as highly skilled in mechanics. We offer some of the most experienced technicians in the industry to work on your car.
4. Equipment: Some diagnostic equipment for today’s generation of vehicles can cost over $50,000. At Essex Pontiac we are required to purchase and use the best equipment, and maintain computer links to GM service experts.
5. Parts: We carry the parts you need when you need it. If we don’t have it we often get it the next day so that we can have you back on the road.
6. Guarantee: Our reputation depends on customer satisfaction, that’s why Essex Pontiac Buick guarantees our repairs for 1 year when using GM parts.
7. Warranty: All new cars today carry manufacturer warranties that specify the maintenance schedules and repair procedures. Having your vehicle serviced with us eliminate the possibility of voiding your warranty for failure to meet requirements. We also offer GM extended warranty policies that can be purchased for your added protection.
8. Convenience: Our service department is open Saturday's, express lube service for routine maintenance, loaner cars and complimentary car wash with every service visit.
9. Price: We have shopped the competition to ensure that our prices are competitive with even the Big Box stores. Our low overhead enables us to offer the best prices for premium service.
10. Satisfaction: We are committed to giving you the best service on time and on budget every time. |
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